Booking Policies

Important Stuff to Know

All prices indicated in this website are in New Zealand NZD dollars and include G.S.T.

Making a booking

Beginner Surfing Lessons

You can ring us directly to make a booking for one of our daily group beginner surf lesson – or you can book online on this website. We recommend you book in advance to avoid disappointment however there are often spaces available on the day. We don’t require a deposit for booking our daily surfing lessons but if you are booked in we do appreciate you contacting us to advise of cancellation.

Private Surfing Lessons

Private surfing lessons are essential to book in advance so we can arrange the best instructor to suit your level of surfing experience. We require payment in full to confirm a private lesson booking.

We will do our best to accommodate should you be required to re-schedule your booking time. Non refundable 24 hour cancellation policy prior to booking date.

Surfing Rentals

In the summer/high season from Nov-April, most people go directly to Ngarunui beach and hire surfboards and wetsuits from the Raglan Surfing School trailer without making an advance booking. In the off-season our equipment is rented from the Raglan Surfing School. However if you wish to make an advance booking to avoid missing out please contact us. You don’t need a deposit to book surfboard and wetsuit hire.

Surfing Packages

Surfing Packages can be organized to suit your accommodation and surfing requirements.  We require payment in full to book a surfing package.

Cancellation and Refund Policies

Refunds: To confirm a booking for both Surfing Packages and Private Lessons you must pay in advance. This payment is non-refundable if the customer decides to cancel the booking within 24 hours of arrival time for booking. Packages inclusive of Accommodation will be up to the discretion of the accommodation provider should the client be allowed to re-schedule based on availability.

Transferring your booking date is possible in some circumstances (for example in the off-season) but not guaranteed.

The payment is fully refundable if the Raglan Surfing School cancels the surfing lesson or Surfing package due to extreme weather conditions or other circumstances. (This does not include  Accommodation packages and pertains to the Surfing Packages only). RSS will however allow you to change your surfing times based on availability to suit any revised dates.