FAQ

Sufing Lessons

Surfing Hires

Surfing Packages

Surfing Lessons

Where do we surf during the surfing lesson?

Although our lessons start at our classroom – The Surf Shed we then head down to the beautiful Ngarunui Beach. This is Raglan’s main beach and is a long stretch of volcanic sand.

Do your surf lessons run everyday?

  YES we run daily surf lessons in the winter and twice daily in the summer except on Xmas and New Years Day and on very rare days where the conditions may be too dangerous to surf.

Where does the lesson start from?

  The lesson starts from the Surf Shed our surf classroom, located at 5A Bankart Street. Here we go through the surfing skills you need to know along with ocean safety etc. Following this dry land instruction we head to Ngarunui Beach for surfing fun in the water!

If we don’t have a car will you take us to the beach?

  Yes. We offer FREE pickups and drop offs from The Surf Shed, 5A Bankart Street during surf lessons. If you need a ride be sure to tick the box when making your booking.

When is check-in for the surfing lesson?

  Please arrive 15 minutes prior to the lesson start time so you can pay and sign in before the lesson is due to start.

What is your instructor: student ratio?

  Regulation stipulates New Zealand surf Schools must have a 1:8 ratio – meaning one instructor for every 6 people. The Raglan Surf School applies its own policy of 1:6 (one instructor to every 6 people) with the aim of providing a safer more personalized surfing experience.

Do I need to book in advance for a surfing lesson?

  For the group lessons you can usually book the day before you want to surf and often if you ring first thing on the day of the lesson, we can still offer you a spot. However please try to give us as much notice as possible.

Can I transfer my Booking to another date?

  We realise that life does not always go to plan and being surfers we like to be flexible. We will assist in any way possible to allow you to move a surfing timetable based on availability.

What payment facilties do you have?

  We have eftpos and credit card facilities accepting Visa and Mastercard, Stripe and Rezpay Book Now . You may also pay online direct to bank account – please enquire for details.

How many people go on each surfing lesson?

  24 people are the maximum amount of people we have on one lesson. For every 6 people there is one instructor.

What do we need to bring for the lesson?

  Please bring a towel, swimsuit/shorts for under your wet suit, a warm change of clothes for after the lesson, drink & sunhat. We provide the sunscreen!

What times do the group lessons operate each day?

  In the summer (typically Nov-March) we run two beginner surfing lessons daily at 9.00am and 1:00pm

Winter Season (April -October) One Lesson time at 1:00 pm

Do you still go surfing in bad weather?

  As long as the conditions are not dangerous (which is rarely) we will get amongst the waves rain, hail or shine.

Are there age restrictions on surfing lessons?

  Ages 11 and up are able to participate as long as they are able to swim. We sometimes take 9 & 10 year olds depending on the child’s abilities e.g. if they are good swimmers and confident in the water.
If you’re not a strong swimmer don’t worry as the surf lesson generally will take place in the shallow water where you can touch the bottom.

Do you need to know how to swim?

  Yes for safety reasons you should be able to swim before you can learn to surf.

Should I take a group lesson or a private lesson?

  Our group lessons are best suited to beginner and novice surfers while our private lessons are aimed toward intermediate and advanced surfers wanting to improve their surfing. Private lessons can also be good for 1 or 2 people specifically wanting the 1 on 1 coaching from the instructor.

Do you offer hires everyday?

  Yes we offer surfboard and other surf equipment for rental every day (except Xmas and New Years day).

What range of surf boards do you have for rent?

  Soft Top Boards ranging from 6 ft to 9 ft

Epoxy Boards

We do not provide Stand up Paddle Boards

Can I pick up a surfboard or wetsuit direct from the beach?

  In the summer season (Nov-March) you can hire our surf equipment direct from the beach. You’ll find the Raglan Surf School trailer next to the life-guard tower down on the sand. In the winter you will need to call to arrange picking up a surf board from us.

If I want to surf early in the morning how can I arrange to get a surfboard and wetsuit for rental?

  You can hire boards over night and return them the next day if you have a way to transport them. Contact our office direct by phone or email.

What happens if I damage a board or wetsuit during my surf?

  Damage fees do apply for failed use of equipment such as riding onto the sand, crashing into others or negligence during transport or theft/loss while under hire. Ask one of our staff to see a repairs price list.

Surfing Packages

How do the Surfing Packages work?

  We offer multi day surfing packages in which we will work with our preferred providers to source accommodation to best suit your requirements. Backpackers, Holiday Homes or Motel.

We also offer packages which simply offer multiple days of Surfing providing you with equipment, transportation, supervised hires or progressive lessons.

Should I take a surfing package with unsupervised or supervised hire on the days following the lesson?

  It is recommended during winter months to book for Supervised Hire following initial lesson due to the variable weather conditions.

Un-supervised hires are a fun way to enjoy the freedom to use equipment outside of the limitations of the scheduled times.

Do I need to book in advance and pay in advance for the surfing packages?

Multiple day Surfing Packages there is no requirement to pay in advance but advance payment or book now ensures there is no possibility of missing out during busy season.